The Queen's Award
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Our Work

‘Meeting the needs of people in crisis and giving hope to the most vulnerable in our society’

Our impact is delivered across four key pillars – Mental Health, Inclusion, Community, and Education & Advocacy – as follows:

Mental Health

Working in partnership with our commissioners, Compassion in Action is proud to take an active role in designing and delivering pioneering non-clinical, therapeutic services for people in the Wigan Borough who are in mental health crisis or experiencing emotional distress.

Our recovery-focused wellbeing centre, Haven House, is neighboured by our seven-bed residential facility, Oasis House 1 & 2, at the heart of our Community Village of Inclusion on Leigh Road.

Here, adults who are experiencing anxiety, depression, social isolation or distress can find dedicated support outside of a hospital setting. Guests are supported to develop structure to their day; identify their own wellbeing needs; and plan short and long-term goals to manage their mental health.


Adults with learning disabilities are empowered to live with more choice and independence in purpose-built accommodation comprising our Community Village of Inclusion – located on the doorstep of Leigh town centre. Personalised care is delivered on site by our partners Cherish UK, with support from Wigan Council Adult Social Care.

We are proud to create opportunities for people who are experiencing social isolation to form friendships, as well as to forge community bonds through volunteering.


Compassion in Action has, since its inception in 2006, found community solutions to community challenges. From our distribution centre in Atherton, furniture, food and clothing are provided free of charge to individuals and families in need who have been officially referred to the charity by our partner agencies.

Low-cost household items and furniture are available to purchase from our community outlet in Lowton – offering families who are struggling financially an alternative to traditional charity shops.

The community café, function room, board room and office suite at Patrick House are all available for private hire throughout the year. Guests can be fully catered for on site when booking our outstanding purpose-built accommodation for events, meetings and training. Frequent visitors include Ladies’ Lunch Club members and our valued veterans, who we are proud to serve as holders of a Bronze Certificate presented by The Armed Forces Covenant Employer Recognition Scheme.

Education & Advocacy

Compassion in Action has a proud tradition of offering catering and administration apprenticeships to local people – helping them to gain official accreditations and learn skills for life. In many cases, this has led to offers of employment at our headquarters and our catering outlet, Patrick House, which is rated ‘Excellent’ under Environmental Health’s Food Hygiene Scheme.

As a charity, we are proud to advocate for the rights of adults with learning disabilities; individuals and families in crisis or need; and other marginalised community members who may experience inequalities of health, income or opportunity. Alongside Wigan Council and our valued partners, we look for innovative ways to help people progress from being in need and total dependency, as well as to break generational cycles of poverty.