The Queen's Award
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About Us

For the past 15 years, Compassion in Action have met the needs of people in crisis with the provision of furniture, food and clothes, accommodation, skills training, education and advocacy. We take a holistic approach to a person’s life in crisis – helping people to live independently from total dependency.

Message From Our CEO

Welcome to Compassion in Action (CIA).

I am delighted that you’re taking the time to look at our website. I founded CIA in 2006 from humble roots in St Mary’s Church Hall, Lowton. My vision was to unite a community – meeting the needs of the most vulnerable in society.

Today, we operate over many sites – including our Community Village of Inclusion; a community outlet in Lowton; and a food and furniture distribution centre in Atherton.

Through our extensive network and close community links, CIA is able to provide seamless pathways out of crisis into independent living – promoting strong social connections and unity in the community.

As need continues to be evident in our local area, we will continue to expand our activities to meet that need. Of course, we cannot do this without the support of our partners, employees, volunteers and the local community – to whom I would like to extend my heartfelt thanks.

We are truly honoured to have been recognised with several accolades over the years – including The Queen’s Award for Voluntary Service in 2014, which is an MBE for volunteer groups, and a Bronze Certificate by The Armed Forces Covenant Employer Recognition Scheme in 2015.

However, the greatest measure of our success is seeing our tenants, guests and members of the community find hope, friendship and purpose.

I passionately believe in the work that we do – and our evidence proves: ‘Together, we can make a difference’.

Pam Gilligan

Chief Executive Officer

Picture of our CEO, Pam Gilligan


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Compassion in Action: 'Unity in the Community'

Take a look at our journey!

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