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About Us

For the past 18 years, Compassion in Action have met the needs of people in crisis with the provision of furniture, clothes, accommodation, skills training, education and advocacy. We take a whole person approach to care – helping people to live independently from total dependency.

Message From Our CEO

Welcome to Compassion in Action (CIA).

I am delighted that you’re taking the time to look at our website. I founded CIA in 2006 from humble roots in St Mary’s Church Hall, Lowton. The venue soon became too small for the demand so, with determination, I sowed the seeds for a charity, Compassion in Action – asking then-MP Andy Burnham for help in putting down roots to secure our first premises.

From the very start, my vision has always been to unite people, who are the heart and soul of this charity.

The services we provide are delivered across four key pillars – Practical, Physical, Mental and Social – which is the definition of whole person care. Every project we undertake evolves from our mission statement: ‘Heart prints of love… Meeting the needs of the people’.”

We are ‘Stronger Together’ thanks to the belief and support of our partners year on year – including Wigan Council, PGL Pipelines, Leigh Leopards, local businesses and members of the community.

Today, our charity operates over multiple sites – including Patrick House in Leigh; our furniture distribution centre in Atherton; and our Community Outlet in Lowton. As need continues to be evident in our local area, we will continue to further our activities to meet that need.

In more recent years, our therapeutic wellbeing centres have expanded our provision of innovative non-clinical mental health care. Our new and unique service is designed to support and empower individuals to acknowledge their problems and the source, and to make healthy choices to reduce the risk of escalating to mental health crisis.

Our charity has been honoured with multiple awards – including the Queen’s Award for Voluntary Service in 2014. CIA was also featured in both the Queen’s Platinum Jubilee Pageant Album and King Charles III’s Coronation & 75th Birthday Commemorative Album.

From our unique Community Village of Inclusion to our commitment to delivering well-evidenced whole person care, Compassion in Action gives hope in times of despair.

Pam Gilligan

Chief Executive Officer


Picture of our CEO, Pam Gilligan


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Compassion in Action: 'Unity in the Community'

Take a look at our journey!

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